Refund Policy


We hope that you love your Kept purchase. However, if you wish to return your item, we offer a 10 day return policy from date of receipt. Please notify us of your return as soon as possible. The item will be fully refunded (excluding any shipping cost) as long as it is returned in its original condition within 10 days. Please note, the customer is responsible for any return shipping and insurance costs; Kept London is not responsible for any items that are lost or damaged during their return to us. Once we have received your return, we will credit your account within 7 working days.

Please note all our items are antique or vintage and therefore may not always be in perfect condition and may show signs of wear due to their age. 

If you require further information regarding the condition of an item, please contact us here.